To make a return with us, you must contact customer service at Post@peachtights.com. Please include the following:
- Full name on the order
- Order number
- Which items you wish to return

Please note that we have a return fee of 259kr (approximately 23EUR).

Free return when exchanging.

For exchanges, you have two options:

1. Order online: Immediately order the desired product(s) on our website and get refunded for the returned items once we receive them. Include any discount code from the original purchase on the return form to apply the same discount to the new order.

2. Exchange after return: Wait to place a new order until after we have received your return. We will then send the desired product. We cannot reserve items or guarantee stock availability.

Choose the option that best suits your needs.

Exchange/refund via Klarna: Mark the return in the Klarna app to pause the invoice until we have processed the return.

Exchange after processing return : Do not report the return in Klarna for a direct exchange. You will not receive a new invoice for the same amount. For a lower amount, we refund the difference. For a higher amount, we invoice the difference.

We have a processing time of 2-3 weeks from when the return is sent. You will hear from us once we have processed the return.

Note that processing times may vary due to high demand or shipping delays.

SVERIGE
Gratis retur vid byte av vara/storlek.
Returkostnad utan byte:
1-3 produkter: 89kr
4-8 produkter: 149kr
9-11 produkter: 199kr
12-15 produkter: 299kr
Mer enn 15 produkter: 399kr

INTERNATIONAL
We offer free returns for exchanges on items over 399kr (approximately 35EUR).
For returns without an exchange, a fee of 259kr (approximately 23 EUR) will be deducted from the amount you have paid.

We have a processing time of 7-10 buisness days from when the return is sent. Pease note that the processing time may extend to 2-3 weeks during periods of high demand.

The amount will be refunded to the same payment method you used for your order.

It normally takes 5-7 business days for the amount/invoice to be refunded/updated.

To be eligible for a return, your item must be in the same condition that you received it, unused with tags and in the original packaging. You must also have purchased directly from us.

We only accept returns/exchanges according to the following guidelines:

- 180-day return policy and 100 day open purchase.
- 14-day right of withdrawal/open purchase on items at a reduced price.
- Clothes must be returned in original product bags.
- Cannot be used (only tried on), washed, or placed in the dryer.
- Cannot have deodorant marks.
- Cannot have stains of any kind (makeup/self-tanning, etc.).
- Cannot have excessive human or pet hair.
- Cannot have an abnormal smell (perfume, body odor, etc.).
- Clothes cannot be missing any parts (pads, straps, buttons, etc.).
- Items with too many wrinkles may be denied.
- Hygiene products (water bottles, underwear, and socks) cannot be returned.

For invalid returns, there will be a charge of 30% in addition to the return cost to prevent loss.

We offer a 180-day return period and 100 days of open purchase.

Items purchased at a reduced price have a 14-day right of withdrawal/open purchase.

All returns must be postmarked within 180 days of delivery.

If you return an item from a special campaign (like '2 for 1' or 'buy one, get one free'), you will be charged the full price for any promotional items you keep. This ensures the terms of the promotion are maintained.

If your order has not yet been shipped from us, there might be a possibility that we can cancel it. However, we cannot guarantee that this will be possible.

Please send us an email, and we will try our best to assist you.

We use DHL Express, which normally delivers within 1-3 business days. Note that delivery times can be affected by holidays, weather, or other unforeseen events.

Free shipping for orders over 99EUR.
15 EUR in shippingfee for orders under 99EUR.

Once your order is packed, you will receive a shipping confirmation with a tracking link to the email address you provided when placing the order.

If you haven't received this, we recommend checking your spam folder. Please contact customer service if you cannot find it.

If you have not received an order confirmation, you can contact us via email.

Please note that you must provide the full name used when placing the order.

Errors can sometimes occur due to human factors or other mistakes. Of course, if an error occurs, we will do our best to try to correct it as soon as possible.

Send us an email at Post@peachtights.com including:
- Order number and full name
- Picture and description of the fault
- Picture of the order sheet you received

Lux Seamless:
Thick fabric, most scrunch, medium support, details along the leg and contour.

Noxis: Medium thickness, lower waist, lots of scrunch, medium to high support. Booty contour.

High Waist:
Medium thick fabric, plenty of scrunch, medium support, ridges along the leg and contour.

Deluxe:
Thin fabric, elastic, small elegant scrunch adjustable for desired effect, medium support, no contour.

Classic Deluxe: Thin/medium fabric, low/medium support, without scrunch or details.

We recommend choosing the size you usually wear. If you're unsure, we advise looking at the size guide located under the sizes and reading the product description.

If you want a set that is 100% identical in color, you must choose sets from the same collection.

For example, there might be a slight color difference between Navy Blue Classic Deluxe and Navy Blue Lux Seamless.

If you have received a defective product, or if the product has been damaged, we will of course help you.

To file a complaint, please contact our customer service with the following information:
- The email address used for the purchase
- Order number
- Customer name
- The product you are complaining about
- Picture of the defect and logo
- Reason for the complaint

Our customer service team will respond to you as quickly as possible.

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item so we can evaluate the issue and make it right.

If you are returning an item with a defect/problem, it must be reported before the return.